Questions & Answers
How We’ll Work Together
What does integrative counselling mean?
It means I don't follow a 'one size fits all' approach. I draw from different proven therapeutic modalities to create a way of working that is tailored specifically to your individual needs. I value your unique life circumstances, upbringing, and goals, ensuring our sessions are always relevant and effective for you.
Is in-person counselling available?
Yes, I do, in my Weymouth-based office.
How much is a session?
Rates vary depending on the service you need. You can find detailed information about fees by selecting your preferred service from the menu.
Are discounted sessions available?
Currently, only for counselling trainees (Level 4 or above). As availability for these reduced-rate slots is limited, please email me directly to enquire about current space and to confirm your trainee status. Also, while I am completing my CBT training, I am offering a reduced rate for CBT clients.
How do you work online?
I prioritize both security and your comfort for remote sessions. I primarily conduct all my online work using Google Meet or Teams. It is a secure, encrypted, and private platform designed for professional use. If you are more comfortable with Microsoft Teams, I can also facilitate sessions using that platform. To ensure the highest standard of care, I have completed a professional certificate in working safely remotely. This specialized training equips me with the necessary ethical and technical tools to manage the unique challenges of online counselling.
Is email or live chat therapy available?
No, I don’t offer any of these. Sessions are either video online sessions or face-to-face.
How can I pay for my sessions?
Payment is accepted via BACS (bank transfer). Please note that I do not accept cash payments. To secure your slot, payment is due at least 24 hours before your scheduled appointment.
What happens once I contact the service?
We will schedule a free 20-minute phone or online consultation. This is a space for us to discuss your needs and goals for therapy, and for you to ask any questions about how I work and what to expect.
I work in shifts, so I can’t commit to the same day and time each week. Is that a problem?
Not at all. Instead of a recurring appointment, I use a session-by-session booking system to accommodate your schedule: we book our first session as usual, then towards the end of every session, we will discuss your upcoming shifts and find the next available slot that works best for both of us.
Are evening sessions available?
I offer evening sessions typically from 5:00 pm onward, with my latest session starting at 8:00 pm. As evening slots are in high demand, they are subject to availability. Please contact me directly to discuss which days I have openings that fit your schedule.
Are weekend sessions available?
I offer sessions on Saturdays between 10 am and 2 pm.
Is couples counselling available?
No, I do not currently offer couples or relationship counselling.
What is the minimum age for clients?
Alexandra Counselling is focused exclusively on adult (18+) individual counselling and supervision.
Can I have monthly sessions?
I offer sessions on a weekly or bi-weekly (fortnightly) basis as standard. Consistent, regular sessions are often essential, particularly in the initial stages, to build momentum and achieve therapeutic goals.
What if therapy doesn’t work for me?
Therapy is a collaborative process, and sometimes the fit isn't quite right, or the method needs adjusting. We will have regular reviews to discuss what feels helpful and what doesn't, allowing us to collaboratively adapt the pace or focus of our work. I strongly encourage you to discuss your feelings of dissatisfaction or doubt with me directly first. If, after discussing and adjusting our approach, we both conclude that I am not the right fit for your needs, I will happily offer professional referrals to colleagues or other services who may be better suited to support you.
What is the cancellation policy?
I require 24 hours’ notice for the cancellation or rescheduling of an appointment. Sessions cancelled with less than 24 hours’ notice will incur the full session fee.
